Software Upgrades (Løst)
  • Prioritet - Kritisk
  • Påvirker System - QnEZ Dashboard

  • We are planning software upgrades on the QnEZ Frontpage ( https://qnez.net )and Customer Dashboard ( https://dashboard.qnez.net/ ). Durring this time you may not be able to create new tickets, or update your account settings. This upgrade does not affect server management panels or VPS management panels. Only the payment/purchase/support panels and our home page.

    If durring this time you have an issue and need support, please contact QnEZ Servers at 732-907-9030 or email support@dashboard.qnez.net

  • Dato - 12/12/2016 12:00 - 12/12/2016 12:25
  • Senest opdateret - 12/12/2016 10:11
Intermittent Network Isues (Løst)
  • Prioritet - Kritisk
  • Påvirker Andre - Comcast Business - Office

  • Comcast is going to come and re-wire the office. Issue does not affect customers. Alternate forms of internet routing has been provided for support technicians to continue doing their jobs.

  • Dato - 09/13/2016 11:36 - 09/25/2016 12:36
  • Senest opdateret - 09/13/2016 11:37
85% inbound Packet Loss (L3 Gateway) (Løst)
  • Prioritet - Kritisk
  • Påvirker Andre - Inbound Network Packet Loss

  • We are currently experiancing upwards of 85% inbound packetloss on routes via L3. We have opened a ticket with upstream networks to try and fix the solution.

  • Dato - 09/10/2016 10:07 - 09/12/2016 18:20
  • Senest opdateret - 09/10/2016 10:15
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